We phoned up British Gas and they kindly told us to get National Grid. The next morning the boiler started making whirring noises and then we smelt burning and then the noise got louder and the boiler seized up and cut out. He serviced the boiler and fitted a Hydroflow unit for £150 as well. On 5th of February 2009 (temperature was -1 degrees centigrade), we had an engineer from British Gas come to service the boiler. They have suggested many things and now, after ripping out some floorboards, they are threatening to rip out our new tiles and walls in search of a mythical leak!!! Details below: 5 British Gas “engineers” have come over 5 times in the past week and yet, cannot explain why the boiler works fine and maintains pressure when it is switched on and why the pressure drops to 0 when it is switched off. We have a 7 year old Saunier Duval Thema f23 and have the British Gas Homecare 200.
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